What Do They See? - When I was out of town a while back, I had a 40-minute drive to my work site. For the southbound trip (going), I took one route. For the northbound trip (leaving), I took a different one. When I left on the last day, I took the same route as my “arrival” one. Amazingly, it seemed like about half of the scenery was new to me. Most of this wasn’t because I hadn’t noticed the buildings or the roads or the foliage. It was because my perspective was different. In your office, you have a single perspective – from your desk or your chair. Try taking the opposite route. Sit in your visitor’s chair. Is it comfortable? Is it higher or lower than your chair? What do you see? Is there a distraction behind you from the visitor’s perspective? Give this a try. The empathy for your visitors might improve your ability to interact with them.